Your Privacy is Our Priority: BillEase Pay Privacy Policy

At BillEase Pay, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

• **Personal Identifiable Information (PII):** When you register for an account, link financial accounts, or use our payment services, we collect information such as your name, email address, phone number, physical address, financial account details (bank accounts, credit cards), and billing information.
• **Transaction Data:** We collect details of the payments you make through our platform, including biller information, payment amounts, and transaction dates.
• **Usage Data:** We automatically collect information on how you access and use our services, including IP address, browser type, operating system, pages viewed, and time spent on pages. This helps us improve our service.
• **Cookies and Tracking Technologies:** We use cookies and similar technologies (e.g., pixel tags, web beacons) to enhance user experience, analyze site usage, and support security features. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our services.
• To process your payments and manage your biller relationships.
• To communicate with you about your account, transactions, and service updates.
• To improve, personalize, and expand our services.
• To detect, prevent, and address technical issues, fraud, and security vulnerabilities.
• To comply with legal and regulatory obligations.

3. Disclosure of Your Information

We may share your information with third parties in the following situations:

• **With Billers and Payment Processors:** To facilitate your bill payments.
• **Service Providers:** With trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, provided they agree to keep this information confidential.
• **Legal Requirements:** If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• **Business Transfers:** In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• **With Your Consent:** We may disclose your personal information for any other purpose with your explicit consent.

4. Data Security

We implement robust security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure socket layer technology (SSL). However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. For more details, please refer to our Security Policy.

5. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to access, update, or delete your information. To exercise these rights, please contact us.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.